A Leading Web, eCommerce and App Development Company !
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Do I have to be a member of your website to inquire about products? | No, membership is not a requirement for inquiring about our products. However, if you wish to purchase a product you have to get registered. |
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Where do I get the information about the release of a new script? | You can subscribe to our newsletter service. We regularly update our website www.itechscripts.com where you can follow us on social networking websites like Twitter, Facebook and our blogs on WordPress. |
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Is hosting account provided with your script? | Yes, we offer free hosting service to our existing customers. Please verify availability of free hosting service before purchase. |
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Can I expect recommendation of hosting companies from you? | Yes. We do recommend hosting companies supporting our scripts. For further information please contact our customer support. |
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What kind of support do I get for the product purchased? | We provide you with many resources and avenues for support. If you have a question or an issue, there are many options within our support community available to you. Have questions answered, problems fixed, connect with programmers as well as other users, make suggestions and grow your business utilizing the following routes: FOR TECHNICAL QUERIES Check the FAQ Frequently Asked Questions. We update our FAQ section from time to time. It would answer most of your queries. You may also opt for our ONLINE CHAT option to get in touch with our experts. To talk to our software experts or technical head you may call our HELP DESK, or avail our chat services with our experts and also email us. When you are conveying your problem to our experts please be clear and specific about a problem. Try to give as much details about the problem as you can. Mention the things you are not happy with and also how you would want it to be. FOR SALES QUERY For purchase details, business inquiries, customization, sales information and quotes Email the HELP DESK at contact@itechscripts.com or you can call +1 (408) 786-5555 |
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If I am not technically qualified, how will I install the downloaded scripts? | Most scripts are easy to install. In addition, you have the read-me files that give step by step information on installation. If you are not able to install the scripts yourself, please use our FREE installation service where we will install the script for you. |
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How long does it take for iTechScripts to install the product for me if I chose a FREE installation service? | Once we receive your server details including the FTP and username/password, we will install the product on your server within 24 hours. |
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Can I customize the script according to my requirement? | We provide editable PHP source code. In case you are not able to customize your product, please use our customization service to achieve the results that you need. Please send us an email with detailed requirements and we will get back to you with an estimate. |
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How do I get a script of my choice that is not available at itechscripts.com? | We can develop any kind of web application for you in PHP, .NET, or Ajax. For this please submit your requirements to let us know what kind of software you require. |
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Is there a demo available for all your products? | All ready products available in www.itechscripts.com have a live demo. This gives you an overall idea about the product you wish to purchase. We do not offer trial versions of our products that you can try on your server. |
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Is technical support available with all your products? | We offer 12 months of FREE technical support. |
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What do I get if the product I ordered is delivered by e-mail? | You will receive a download link for the installation package within 6 hours of your payment. It may take upto 24 hours during weekends and public holidays. |
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How secure is the process of online ordering? | When ordering online within iTechScripts, we guarantee that the information you submit will be 100% protected. All the information including your name, address, phone and credit card number are kept safe by using SSL encryption technology. This state of the art software encrypts your transactions through a secure server for absolute safety. Your personal information cannot be read as it travels through the secure ordering system. |
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When do you deliver the purchased products? | The download link will be delivered within 6 hours of your payment. It may take upto 24 hours during weekend and public holidays. |
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What is your refund/return policy? | Payment once received cannot be cancelled or refunded under any circumstances. |
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What payment options are available for placing an order? | We accept VISA/ MasterCard, Skrill, Citibank and HDFC Bank. |
